Last modified by eMDPlugins - 3 months ago

Production

Department Code
1234
Agents Assigned
1
Open Tickets
3
In-Progress Tickets
15
Metric
Total Tickets
44
Total Replies
7
Total Customers
42
First Response Time
1h 15m
Resolution Time
4d 6h

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The Production function undertakes the activities necessary to provide the organisation’s products or services. Its main responsibilities are:

  • production planning and scheduling
  • control and supervision of the production workforce
  • managing product quality (including process control and monitoring
  • maintenance of plant and equipment
  • control of inventory
  • deciding the best production methods and factory layout.
AgentEmailPhoneMobileIn-ProgressRole
 Steven Buchanansbuchanan@example.com(305)555-5555, Ext. 354(305)455-3445
32
Supervisor
TicketTopicStatusPriority
 
#2778530527697
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double upload
 
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