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Dashboard
Open a Ticket
Search
Search Tickets – Advanced
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Ticket Counts By Status By Created Date Last 4 Weeks
Time Spent By SLA
Time Spent Per Ticket By Assignee
Ticket Counts By Priority By Status
Ticket Counts By Assignee By Priority
Ticket Counts By SLA
Ticket Counts By Priority
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Ticket Counts By Status
Ticket Counts By Assignee By Status
Priorities
Normal
Minor
Major
Critical
Topics
Bug
Feature request
Task
Statuses
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Open
Resolved – CNR
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Resolved – Won’t Fix
Agents
Agent Profile
Agents
Departments
Department List
Accounting and Finance
Human Resource Management
Marketing
Purchasing
Production
Last modified
by -
3 days
ago
#5735a1476b900fa0
rferg
Ticket Author
ed edwd
Created Datetime
12/08/2024 18:55
Topic
Bug
Status
Open
Assignee
Description
Attachments
Details
regergerg
Sla
48h
Email
[email protected]
Phone
612354879
Original Estimate
23
Estimated Time Remaining
234
Responses
0