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Dashboard
Open a Ticket
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Ticket Counts By Status By Created Date Last 4 Weeks
Time Spent By SLA
Time Spent Per Ticket By Assignee
Ticket Counts By Priority By Status
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Ticket Counts By SLA
Ticket Counts By Priority
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Ticket Counts By Assignee By Status
Priorities
Normal
Minor
Major
Critical
Topics
Bug
Feature request
Task
Statuses
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Resolved – Fixed
Open
Resolved – CNR
Resolved – Incomplete
Resolved – Won’t Fix
Agents
Agent Profile
Agents
Departments
Department List
Accounting and Finance
Human Resource Management
Marketing
Purchasing
Production
Last modified
by -
2 weeks
ago
#5735a1476b900fa0
rferg
Ticket Author
ed edwd
Created Datetime
05/15/2022 18:55
Topic
Bug
Status
Open
Assignee
Description
Attachments
Details
regergerg
Sla
48h
Email
[email protected]
Phone
612354879
Original Estimate
23
Estimated Time Remaining
234
Responses
0
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