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Dashboard
Open a Ticket
Search
Search Tickets – Advanced
Search Tickets
Ticket List
Stats
Ticket Counts By Status By Created Date Last 4 Weeks
Time Spent By SLA
Time Spent Per Ticket By Assignee
Ticket Counts By Priority By Status
Ticket Counts By Assignee By Priority
Ticket Counts By SLA
Ticket Counts By Priority
Ticket Counts By Topic
Ticket Counts By Status
Ticket Counts By Assignee By Status
Priorities
Normal
Minor
Major
Critical
Topics
Bug
Feature request
Task
Statuses
In Progress
Resolved – Fixed
Open
Resolved – CNR
Resolved – Incomplete
Resolved – Won’t Fix
Agents
Agent Profile
Agents
Departments
Department List
Accounting and Finance
Human Resource Management
Marketing
Purchasing
Production
Last modified
by -
1 day
ago
#6346371ce1754fdf
test_touko
Ticket Author
test
Created Datetime
03/24/2023 05:11
Topic
Bug
Status
Open
Assignee
Description
Attachments
Details
aaaa
Sla
1h
Email
[email protected]
Contributors
Current Page
All
Selected
Agent
Email
Phone
Mobile
In-Progress
Robert King
robert@example.com
(305)555-5555 , Ext. 465
(305)455-3447
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