You will WP Ticket Enterprise WordPress Plugin
WP Ticket Enterprise
WordPress Plugin Demo Site
Powerful. Easy-to-use. Quick to Learn.
Best Customer Support and Helpdesk software for WordPress
Powerful yet easy to use and learn to offer awesome support to your customers.
Open and Search Support Tickets
Customers and agents can open tickets using any device from frontend and backend. Ticket search pages can be limited to logged in or agents only.
Open a support ticket Search tickets – Advanced Search ticketsAssigning tickets to agents
The following options are available:
- Manually assign
- Auto-assign tickets to Agents with the least open Tickets
- Auto-assign tickets to Agents with the least open Tickets of a selected Department
- Auto-assign tickets to Agents randomly
- Assign-assign tickets to Agents of a selected Department randomly
Support Departments
Agents are organized by departments for faster support ticket solutions.
Accounting
Human Resources
Marketing
Purchasing
ProductionAgents Pages and Dashboards
Agents have their own pages and personalized dashboards.
Steven Buchanan
Robert King
Michael SuyamaAnalyze Support Tickets
System-wide dashboard helps you find trends and track performance your support team.
See DashboardSupport Tickets by Topic
Support Tickets by Priority
Open Tickets
Tickets waiting to be assigned to an agent or a department
| Ticket ID | Subject | Status | Priority | Updated | |
|---|---|---|---|---|---|
| 62961c1cb37d7da5 | Test | Open | Critical | 16 hours ago | |
| 2778530527678 | When does the tin organize the profuse walk? | Open | Normal | 20 hours ago | |
| 2778530527681 | When does the decisive act recall the fact? | Open | Normal | 2 days ago | |
| 6346371ce1754fdf | test_touko | Open | Critical | 3 days ago | |
| 63363504aa07cc6d | Hi there. | Open | Critical | 3 days ago | |
| 63262e94f356cbcb | asdas | Open | Critical | 4 days ago | |
| 63964fb94f474307 | test | Open | Critical | 4 days ago | |
| 62860bcd2377a965 | cvbn | Open | Critical | 6 days ago | |
| 636646437960362e | sdfsdfsadf | Open | Major | 6 days ago | |
| 2778530527674 | Why does the teaching log the resonant slip? | Open | Normal | 7 days ago | |
| 2778530527682 | How does the support shape the tidy father? | Open | Normal | 7 days ago | |
| 630625db36f7a9de | fsdf | Open | Critical | 1 week ago | |
| 63162da3f2fda623 | Testing | Open | Critical | 1 week ago | |
| 63864cb60fe625c4 | test | Open | Critical | 1 week ago | |
| 2778530527683 | How does the silent digestion reason the expansion? | Open | Normal | 1 week ago | |
| 2778530527686 | When does the previous test investigate the land? | Open | Normal | 1 week ago | |
| 2778530527684 | Why does the market determine the flat slip? | Open | Normal | 2 weeks ago | |
| 2778530527675 | Why does the tested error reduce the father? | Open | Normal | 2 weeks ago | |
| 5735a1476b900fa0 | rferg | Open | Minor | 2 weeks ago | |
| 5795a854dcfab934 | Test | Open | Critical | 3 weeks ago | |
| 2778530527685 | Why does the society enlighten the marvelous food? | Open | Normal | 3 weeks ago | |
| 2778530527687 | When does the cheerful exchange compare the fight? | Open | Normal | 3 weeks ago | |
| 2778530527680 | When does the smell convince the red verse? | Open | Normal | 3 weeks ago | |
| 2778530527679 | When does the language influence the adhoc man? | Open | Normal | 4 weeks ago | |
| 63764a4834810780 | Testing | Open | Critical | 1 month ago | |
| 63563da2adf10dc4 | test praj | Open | Critical | 1 month ago | |
| 2778530527676 | How does the talk diversify the berserk week? | Open | Normal | 1 month ago | |
| 2778530527677 | When does the quality devise the necessary animal? | Open | Normal | 1 month ago |