You will WP Ticket Enterprise WordPress Plugin

WP Ticket Enterprise
WordPress Plugin Demo Site

Powerful. Easy-to-use. Quick to Learn.

Best Customer Support and Helpdesk software for WordPress

Powerful yet easy to use and learn to offer awesome support to your customers.

Open and Search Support Tickets

Customers and agents can open tickets using any device from frontend and backend. Ticket search pages can be limited to logged in or agents only.

Open a support ticket Search tickets – Advanced Search tickets

Assigning tickets to agents

The following options are available:

WPTicket Pro WordPress plugin allows assigning support tickets to agents automatically.
  • Manually assign
  • Auto-assign tickets to Agents with the least open Tickets
  • Auto-assign tickets to Agents with the least open Tickets of a selected Department
  • Auto-assign tickets to Agents randomly
  • Assign-assign tickets to Agents of a selected Department randomly

Support Departments

Agents are organized by departments for faster support ticket solutions.

Agents Pages and Dashboards

Agents have their own pages and personalized dashboards.

Analyze Support Tickets

System-wide dashboard helps you find trends and track performance your support team.

See Dashboard

Support Tickets by Topic

Support Tickets by Priority

Open Tickets

Tickets waiting to be assigned to an agent or a department

Ticket ID Subject Status Priority Updated
62961c1cb37d7da5 Test Open Critical 16 hours ago
2778530527678 When does the tin organize the profuse walk? Open Normal 20 hours ago
2778530527681 When does the decisive act recall the fact? Open Normal 2 days ago
6346371ce1754fdf test_touko Open Critical 3 days ago
63363504aa07cc6d Hi there. Open Critical 3 days ago
63262e94f356cbcb asdas Open Critical 4 days ago
63964fb94f474307 test Open Critical 4 days ago
62860bcd2377a965 cvbn Open Critical 6 days ago
636646437960362e sdfsdfsadf Open Major 6 days ago
2778530527674 Why does the teaching log the resonant slip? Open Normal 7 days ago
2778530527682 How does the support shape the tidy father? Open Normal 7 days ago
630625db36f7a9de fsdf Open Critical 1 week ago
63162da3f2fda623 Testing Open Critical 1 week ago
63864cb60fe625c4 test Open Critical 1 week ago
2778530527683 How does the silent digestion reason the expansion? Open Normal 1 week ago
2778530527686 When does the previous test investigate the land? Open Normal 1 week ago
2778530527684 Why does the market determine the flat slip? Open Normal 2 weeks ago
2778530527675 Why does the tested error reduce the father? Open Normal 2 weeks ago
5735a1476b900fa0 rferg Open Minor 2 weeks ago
5795a854dcfab934 Test Open Critical 3 weeks ago
2778530527685 Why does the society enlighten the marvelous food? Open Normal 3 weeks ago
2778530527687 When does the cheerful exchange compare the fight? Open Normal 3 weeks ago
2778530527680 When does the smell convince the red verse? Open Normal 3 weeks ago
2778530527679 When does the language influence the adhoc man? Open Normal 4 weeks ago
63764a4834810780 Testing Open Critical 1 month ago
63563da2adf10dc4 test praj Open Critical 1 month ago
2778530527676 How does the talk diversify the berserk week? Open Normal 1 month ago
2778530527677 When does the quality devise the necessary animal? Open Normal 1 month ago