WP Ticket Enterprise
WordPress Plugin Demo Site
For enterprise level multichannel service request management with performance analytics, request analytics, custom reporting, and time tracking
- Define, categorize, and analyze service request tickets.
- Provide private, public, or mixed ticket support.
- Advanced collaboration for faster ticket resolutions.
- Assign responsibility and monitor resolution progress.
- Monitor service performance and control service costs.
- Role based content access for customers, managers, and agents.
- Deliver insight with built-in or custom request analytics reports.
- Create custom email notifications to keep customers and employees updated.