WP Ticket Enterprise

WordPress Plugin Demo Site

For enterprise level multichannel service request management with performance analytics, request analytics, custom reporting, and time tracking

  • Define, categorize, and analyze service request tickets.
  • Provide private, public, or mixed ticket support.
  • Advanced collaboration for faster ticket resolutions.
  • Assign responsibility and monitor resolution progress.
  • Monitor service performance and control service costs.
  • Role based content access for customers, managers, and agents.
  • Deliver insight with built-in or custom request analytics reports.
  • Create custom email notifications to keep customers and employees updated.